Spin Palace Casino has a long-standing reputation for quality, dating back to its inception in 2001. Owned and operated by the Palace Group, Spin Palace Casino employs the number one casino software brand, Microgaming. The online casinos is regulated by the Lotteries and Gaming Authority of Malta.
Spin Palace offers more than 250 games with realistically attractive graphics. All games are RNG and payout reviewed by eCOGRA, certifying fairness and unpredictability in all games. The online casino displays its monthly payout percentages, revealing overall game payouts of 96.23% in June 2009.
The casino caters to players from most regions of the world, but restricts US players. There are 14 languages and 15 currencies supported. Outside of the Us, Spin Palace Casino is considered one of the best international online casinos around.
Registering a new membership with Spin Palace Casino grants players a welcome bonus of up to $1,000 over time. The first deposit is matched 1005 up to $150. Another 25% match up to $125 is awarded on the second deposit, and 50% up to $100 on the third deposit. Every Sunday for the first year, players are given 100 free spins on Tomb Raider: Secret of the Sword Slot (equal to $10). Add in an anniversary Bonus of 100% up to $105 and that comes to $1,000 worth of bonuses.
The online casino passes out random 'Magic Strikes' bonuses of $50. You only need to be actively playing at Spin Palace to be eligible to win. Players are entered into free cash prize drawings every month. Another intriguing promotion is the $1,000 Jackpot Bonus.
Win any progressive jackpot of $25,000 or more, and the online casino will give you an extra $1,000 bonus on top of it. This sounds pretty awesome, and would leave one to wonder why a player who just won $25k+ would need another $1k on top of it. There's a very good explanation for this. Should you get lucky enough to win this bonus, we actually recommend declining the $1k bonus.
The bonus comes with playthrough requirements, and is actually intended to keep the player wagering that $25k+ win instead of cashing out. We're not sure what the terms of the $1k bonus are, since the promo display is not clickable, but if you plan to play progressives, we suggest emailing Spin Palace right away and declining the bonus, before you win, and again after, if necessary. If you get lucky enough to win a $25k+ progressive, you can it cash out immediately.
Spin Palace Casino Software and Graphics
Microgaming is the driving force behind the large assortment of 250+ casino games at Spin Palace. Microgaming Systems LTD has been the long-time leader in the casino software industry, noted for its sensational 3D graphics and user-friendly interface.
The casino client comes in two versions, a download casino, and a no-download Flash casino. The download version offers the sleekest graphics and better streaming quality, but is compatible with Windows PC only. The Flash casino is complaint with Mac and Linux operating systems, as well as PC.
The software support 14 languages. 13 of these are available on the website, in Flash and in the download casino, while the 14th language, Finnish, is only available in the download casino. The complete list of languages are: Danish, Dutch, English, French, Finnish, German, Greek, Italian, Japanese, Norwegian, Portuguese, Russian, Spanish and Swedish.
Spin Palace Casino Game Variety, Tournaments
Spin Palace is a powerhouse of game variety, with over 250 selections. More than half of these are online slots, including classic reels and video slots featuring multiple paylines, bonus rounds, free spins, mega spins and other ways to multiply your winnings.
Table games are found in abundance, especially Blackjack, offered in about 30 different varieties from classic single hand, to multi-hand, to Gold Series editions. Play several Roulette variations, Baccarat, Sic Bo, Craps, 3 Card Poker and many others. Video Poker is also supplied in a wide selection of single hand and power play options.
Progressive jackpots are available on more than a dozen games, mostly online slots, but also video poker and tables games.
Spin Palace Casino hosts exclusive slots tournaments on a regular basis. Compete against your friends and pocket your share of $20,000. Keep on the lookout for free entry slots tournaments, often found on the tournament roster.
Spin Palace Casino Customer Support
Spin Palace Casino offers 24/7 live chat, multi-lingual email support and toll-free telephone support to the UK, Canada and Austria. International numbers are available for other regions. Email support languages include English, French, German, Italian, Japanese and Spanish. The email support is decently fast, with responses generally in under 24 hours. As to the reliability of the responses, we have some concerns about email support.
Our complaint with email support is that they don't always seem to read your entire question before responding. We attempted to find out the terms and conditions of the $1,000 Jackpot Bonus, as they don't seem to be available on the web site, and received a reply as to the terms and conditions of the $1,000 Welcome Bonus. Even the subject was '$1,000 Jackpot Bonus', but this didn't seem to matter. We replied, pointing out the error and asking once against about the Jackpot bonus, but have yet to receive a reply.
UPDATE: We finally received a reply (thank you 'Buyi', of guest services) regarding the $1k Jackpot Bonus. The wagering requirements are $1,000. You may attempt the exclude yourself from the bonus, but this falls under manager's discretion. Wagering requirements are 30x the bonus. An attempt to withdrawal frist will result in forfeit of the bonus, and all winnings derived from it.
